Camelot SHIFT

Move the industry forward.

September is when the industry comes back from the summer and starts asking the questions that matter for the year ahead. What's changing? What needs to change? And what does the next 12 months actually look like for the people leading insurance organisations through it?

Camelot SHIFT is built for exactly that moment. Our autumn Connect event brings together senior insurance leaders for an evening of genuine conversation. Not a conference, not a series of prepared presentations. But the kind of debate and dialogue that leaves you thinking differently about what comes next.

This year, SHIFT is set against the backdrop of 2027 - what it demands, what it offers, and how the industry needs to move to meet it.

The Conversations

Two sessions. Big voices. One evening of honest conversation about where insurance is heading.

The Up Close: The Leaders People Actually Follow

There's a difference between holding a leadership title and being someone people genuinely want to follow. In an industry being reshaped by technology and changing expectations, that human element matters more than ever. Three senior insurance leaders sit down for an honest, unscripted conversation about what it really takes to bring out the best in the people around them - and in themselves.

Speakers: Kate Wells (Chief Operating Officer at Aviva), Joel Markham (Director of Delegated Authority Partnerships at AXA UK), Louise Colley (Protection Director at Zurich UK)

Hosted by: David Clamp, founder of The Camelot Network

The Live Debate: In Insurance, Will The Quickest Always Win?

The insurance organisations that will thrive in the next decade won't just be the smartest or the best-resourced - they'll be the ones that can move. Adapt fastest. Decide fastest. Execute fastest.

But is that really true? And if it is, what does it actually take to build an organisation capable of moving at that speed - and what gets in the way?

Speakers: Tim Yorke (Group Transformation Director at Benefact Group), Daryn Upil (International Head of Technology at The Hartford), and Emma Davies (Former Head of Operational Strategy, Excellence & Change at QBE)

Hosted by: Hugh Hessing, former Group COO of Direct Line Group and Aviva

The Venue & The Experience

SHIFT takes place at Hiscox HQ, 22 Bishopsgate - one of the most iconic addresses in the City of London, and a fitting backdrop for an evening about where the industry is heading.

From the moment you arrive, SHIFT is designed to feel like the evening the industry needs. Premium food, a warm welcome, and an atmosphere that encourages the kind of conversation you don't get anywhere else.

The connections you make at a Camelot event tend to stay with you. Ideas surface that wouldn't have emerged in a meeting room. Conversations start that turn into something real. That's not accidental; it's exactly what we build these evenings for.

Date: Tuesday 29 September Venue: Hiscox HQ, 22 Bishopsgate, London, EC2N 4BQ Arrival: From 17:30 Finish: Approximately 21:30

Who is this event for?

SHIFT is an intimate evening for senior insurance professionals. Places are limited.

Insurers, Brokers & MGAs: If you're already thinking about what 2027 demands - in strategy, operations or leadership - this is the evening built around that question. Come to think alongside peers who are navigating the same challenges.

Independent Consultants & Experts: Be part of the conversation shaping the industry's next chapter. Connect with the community, share your perspective, and expand your influence at the moment the market is setting its agenda for the year ahead.

Solution Providers & Partners: Engage with senior decision-makers in a setting that encourages real conversation. This isn't a vendor showcase; it's an evening where relationships are built and ideas are taken seriously.

Our Event Sponsors

OutSystems is the Agentic Systems Platform built for the enterprise, helping insurers modernise legacy policy, claims and underwriting systems, build and govern AI agents, and deliver secure, mission-critical applications at speed. As our Gold Sponsor for Camelot SHIFT, they’ll be joining us to explore how insurance organisations can turn new technology into practical, enterprise-ready change.

Speak to the team on the night about legacy modernisation, AI agents, integration and getting transformation projects moving.

Paperbox is a Belgian AI company helping insurers and brokers reduce repetitive admin at the front door of their operations.

Its platform turns incoming emails, documents and other correspondence into structured tasks and case files, freeing teams up to focus on more important and complex client and case handling.

Founded in 2021, Paperbox is now active across Belgium, the Netherlands, the UK and the US.

Meet the Paperbox team at Camelot SHIFT, our Silver Sponsor. We hope to see you there!

This is your invitation to be part of something worth showing up for. Come and celebrate with us, connect with the people who are shaping this industry, and find out what ignites next.