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Environmental Risk Round-Up

March 4th, 2021

Our Sustainability Think Tank has collaborated on a Risk Round-Up summarising all they key learnings and developments within Sustainability regarding environmental risk. There is a huge amount of activity and developments within Sustainability; our Sustainability Think Tank summarises and provides additional insight from the experts on the all-important “So what?” that needs to follow. Navigate […]

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Customer Experience in 2021; Journey or Quest?

January 8th, 2021

Many businesses think they are great at CX. However,  there is a well-known statistic that says that 80% of businesses believe they provide “superior” customer service, but only 8% of customers say they’re getting it! So why is there such a significant gap between reality and perception? In a recent ‘Ask Camelot’ event, ‘Customer Experience […]

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Ask Camelot: “Customer Experience in 2021; Journey or Quest?”

December 17th, 2020

At our recent Camelot Live event as part of our ‘Ask Camelot’ series, we covered some best practice ideas for aiming to provide an excellent customer experience both now and in the future.  Hosted by Camelot’s Founder, David Clamp, the event saw lively interactive discussions between our specialist panelists from The Camelot Network and a […]

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The Collective Brain: The Fastest Route to Better Questions and Better Answers

December 16th, 2020

The notion of the lone genius is an attractive one. From Leonardo Da Vinci to Albert Einstein to Ada Lovelace, society (and innovation circles in particular) fetishize them and lauds their unmatchable talent. Of course, these folks had great talent in underlying fields. But their special sauce was really their ability to simultaneously hold different […]

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Inclusion & Diversity – a lens to see the person before the problem

November 18th, 2020

You won’t gain the same insights or share the same experience as others reading this article. You will have a unique way of digesting the thoughts presented to you. You come to this article with a reaction when you hear the word inclusion, or diversity. This means I can’t really know my “audience”. That’s okay, […]

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Ask Camelot: “Climate-Related Risks – When will it be too late for financial firms to act?”

October 22nd, 2020

As we’ve heard before, there is no planet B, but climate-change does not mean the end of the world as we know it – if we can all implement changes in our way of life – nor should it stand as a roadblock to the growth of your company, if you take advantage of the […]

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Ask Camelot: “What could possibly go wrong?”

September 24th, 2020

The practitioners’ guide to Operational Resilience The second instalment in the Camelot Live: Ask Camelot series was hosted by Camelot’s very own Compliance, Ethics & Risk Think Tank entitled – ‘What could possibly go wrong? The practitioners’ guide to Operational Resilience’. This event strove to help insurance companies / financial services companies to understand new […]

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Ask Camelot: “If innovation is the answer, What is the question?”

August 22nd, 2020

During this enticing discussion, The Camelot Network’s Innovation Think Tank analysed the ways insurance leaders approach innovation. Using survey results from practising insurance leaders to identify the areas companies are struggling with, they shared their advice on improving approaches to innovation, as well as answering questions from our engaging audience. In response to the title […]

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