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The Future of Customer Driven Insurance – 2nd March ’21

March 8th, 2021

What if the customer was in the room with you? The Camelot Network opens up the conversation in the modern age of insurance On Tuesday 2nd March 2021, over 120 people from the world of insurance “pulled up a virtual chair” to The Camelot Network’s Big Round Table event. The network, which formed in 2018, […]

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The Future of Customer Driven Insurance

February 9th, 2021

“I’ll tell you what I want, what I really, really want…” What would happen if we actually took a look through the lens of the customer to truly understand what they really, really want? This short article discusses the opportunity and need to radically transform our current thinking – to bring the customer into the […]

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Customer Experience in 2021; Journey or Quest?

January 8th, 2021

Many businesses think they are great at CX. However,  there is a well-known statistic that says that 80% of businesses believe they provide “superior” customer service, but only 8% of customers say they’re getting it! So why is there such a significant gap between reality and perception? In a recent ‘Ask Camelot’ event, ‘Customer Experience […]

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‘A Camelot Christmas’ – A not – so – Silent Night!

December 18th, 2020

Many of us are feeling a little let down by 2020, which has kept all of our social lives on a tight leash, and now it has gone for the most sacred thing of all: our Christmas parties. Without a good Christmas bash, you might be wondering where you’re going to let your inhibitions go? […]

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Ask Camelot: “Customer Experience in 2021; Journey or Quest?”

December 17th, 2020

At our recent Camelot Live event as part of our ‘Ask Camelot’ series, we covered some best practice ideas for aiming to provide an excellent customer experience both now and in the future.  Hosted by Camelot’s Founder, David Clamp, the event saw lively interactive discussions between our specialist panelists from The Camelot Network and a […]

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Camelot Network marks two-year anniversary with rebranding plan

December 1st, 2020

The Camelot Network – a networking organisation for independent insurance professionals – is celebrating its two-year anniversary with a plan to rebrand the group. The group will unveil its brand identity, as well as its new range of services in a virtual event today (November 18, 2020). Formed in 2018 by David Clamp, former head […]

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The Big Launch: Pulling Back the Curtain on the Camelot Network’s Big Rebranding

November 19th, 2020

Last night, The Camelot Network launched its new website and branding to celebrate the rapid expansion of its membership and its ever-growing presence within the industry. The network acts as a focal point between the insurance industry, with its inherent challenges, and the relevant experts with the collective knowhow. As a hub of expertise, Camelot […]

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Ask Camelot: “Climate-Related Risks – When will it be too late for financial firms to act?”

October 22nd, 2020

As we’ve heard before, there is no planet B, but climate-change does not mean the end of the world as we know it – if we can all implement changes in our way of life – nor should it stand as a roadblock to the growth of your company, if you take advantage of the […]

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Ask Camelot: “What could possibly go wrong?”

September 24th, 2020

The practitioners’ guide to Operational Resilience The second instalment in the Camelot Live: Ask Camelot series was hosted by Camelot’s very own Compliance, Ethics & Risk Think Tank entitled – ‘What could possibly go wrong? The practitioners’ guide to Operational Resilience’. This event strove to help insurance companies / financial services companies to understand new […]

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Ask Camelot: “If innovation is the answer, What is the question?”

August 22nd, 2020

During this enticing discussion, The Camelot Network’s Innovation Think Tank analysed the ways insurance leaders approach innovation. Using survey results from practising insurance leaders to identify the areas companies are struggling with, they shared their advice on improving approaches to innovation, as well as answering questions from our engaging audience. In response to the title […]

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