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How to treat vulnerable customers fairly

April 7th, 2021

With the FCA bearing down on the need to ‘Treat (Vulnerable) Customers Fairly’, Eddie Longworth and Hugh Hessing‘s new White Paper examines the key issues. The FCA is expecting every regulated organisation to have a plethora of new internal processes, measurements, and reporting to tackle what they see as a major requirement. From product design […]

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The 5 Data Strategy Questions Everyone is Asking

March 29th, 2021

With the rise of talk around Data, many have been encountering some real sticking points when developing their data strategy. Data experts & Camelot members Marisa Murton and Paul Rich have combined forces to answer your questions and guide you on your way to data clarity. Whether you’re well on your way to maximising the […]

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Risky Mix: Changing the Mix, One Episode at a Time

March 9th, 2021

Katie Crook-Davies (member of The Camelot Network) and Rajasree Variyar, insurance industry experts and co-founders of The Risky Mix podcast, tell us all about their mission to make insurance more diverse and inclusive. Where & why did the Risky Mix Podcast come about? With a combined 20 years in insurance, we’ve had more than just […]

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Environmental Risk Round-Up

March 4th, 2021

Our Sustainability Think Tank has collaborated on a Risk Round-Up summarising all they key learnings and developments within Sustainability regarding environmental risk. There is a huge amount of activity and developments within Sustainability; our Sustainability Think Tank summarises and provides additional insight from the experts on the all-important “So what?” that needs to follow. Navigate […]

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Podcast: Data Strategy as a Service

February 25th, 2021

In the debut of Ed Halsey’s ‘Not Another Bloody Podcast’, he speaks to Marisa Murton about Data Strategy as a Service. This podcast busts data myths, gets down to the root of all that ‘terminology’, and emphasises the power of networking when setting yourself up as a consultant. A really great resource for learning and […]

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Collaborating for Earthshot Prize

February 2nd, 2021

The Camelot Network recently collaborated to try and think and collaborate our way to solving some major environmental problems affecting the world! David Attenborough’s Earthshot Prize was great inspiration for collaborating to create innovative, far-reaching and ingenious ideas. Thanks to the Sustainability and Innovation Think Tanks for coordinating this great project, and enabling so many […]

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Customer Experience in 2021; Journey or Quest?

January 8th, 2021

Many businesses think they are great at CX. However,  there is a well-known statistic that says that 80% of businesses believe they provide “superior” customer service, but only 8% of customers say they’re getting it! So why is there such a significant gap between reality and perception? In a recent ‘Ask Camelot’ event, ‘Customer Experience […]

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Ask Camelot: “Customer Experience in 2021; Journey or Quest?”

December 17th, 2020

At our recent Camelot Live event as part of our ‘Ask Camelot’ series, we covered some best practice ideas for aiming to provide an excellent customer experience both now and in the future.  Hosted by Camelot’s Founder, David Clamp, the event saw lively interactive discussions between our specialist panelists from The Camelot Network and a […]

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The Big Launch: Pulling Back the Curtain on the Camelot Network’s Big Rebranding

November 19th, 2020

Last night, The Camelot Network launched its new website and branding to celebrate the rapid expansion of its membership and its ever-growing presence within the industry. The network acts as a focal point between the insurance industry, with its inherent challenges, and the relevant experts with the collective knowhow. As a hub of expertise, Camelot […]

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Ask Camelot: “Climate-Related Risks – When will it be too late for financial firms to act?”

October 22nd, 2020

As we’ve heard before, there is no planet B, but climate-change does not mean the end of the world as we know it – if we can all implement changes in our way of life – nor should it stand as a roadblock to the growth of your company, if you take advantage of the […]

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